Description

Amazon is seeking an Employee Benefits Manager to join our Americas Benefits team. This role will be located in Seattle and will partner extensively with internal stakeholders and external partners on the strategy, design, and delivery of employee benefits. Qualified candidates need to have industry experience managing multi-country benefit programs and leading teams.

The ideal candidate is highly organized, analytical, and works effectively with internal and external contacts. They have proven abilities to manage multiple critical projects concurrently to successful completion, and they should enjoy the challenges of developing and improving programs and service delivery in a highly dynamic environment. This role will be responsible for leading benefits for Canada and identifying new opportunities to meet the needs of our diverse and rapidly growing business.
Periodic travel is required.


Key job responsibilities
• Strategic Benefit Management and Design – This position will be responsible for Canadian benefit plans (statutory requirements and typical market practices) and developing benefit program proposals that align to Amazon's Global Benefits Strategy, including provincial regulatory considerations across all Canadian jurisdictions.
• Implementation – You will be responsible for all implementation activities of approved benefit programs, including selection and setup of benefit providers, creating project plans, assembling resources, and developing and documenting processes and policies through the stabilization period.
• Governance – Ensuring programs align to Amazon's benefit philosophy and meet local regulatory requirements, including federal and provincial legislation (e.g., Employment Standards Acts, Quebec-specific requirements). This also includes monitoring costs, financial impact, future funding requirements, competitiveness of package, and ensuring adherence with regulatory, legal, and best practice approaches.
• Expansion Program Management – Act as subject matter expert for expansion activity within Canada, including setting up new entities, new benefits, and implementing global programs.
• Consulting – Become a trusted advisor to the International Compensation and Benefits team, local HR, payroll, and our vendors to ensure high-quality delivery of all benefit programs and initiatives.
• Communication and Influence – Communicate the value of new or existing benefits programs and provide recommendations on design changes that will enhance our employees' quality of life. Influence stakeholders to gain buy-in and approvals.
• Vendor Management – Directly manage vendors. Recommend standards for vendor performance. Maintain vendor performance by identifying and monitoring performance issues and ensuring resolutions.
• Process Improvements – Identify areas where Amazon can deliver benefits more efficiently and effectively. Implement solutions at a country, regional, or international level.
• Apply Data & Voice of Customer – Use metrics to form POVs and drive decision-making. Participate in efforts to define a VoC framework for gathering employee feedback and using meaningful insights to support recommendations.

About the team
Inclusive Team Culture
At Amazon, we embrace our differences and are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work-Life Balance
We believe striking the right balance between your personal and professional life is critical to long-term happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.