About the opportunity The Payroll Officer is responsible for the administration of clients’ payroll processing. Our outsourced environment provides opportunities to deliver payroll services to clients with a team-based approach, offering diversity, learning opportunities and long-term career options that cannot be found in in-house payroll roles. This is an ideal next step for an experienced payroll officer looking to broaden their skillset and capabilities. What you’ll get to do Adhere to all Information Security Standards Policies and ProceduresAbide by Dayforce’s Code of Conduct, Values and Policies and ProceduresMaintain personal data and customer support databases to ensure systems reflect current informationProvide accurate and timely payroll services including:End of period payroll reconciliation & reportingSingle Touch Payroll reconciliation and lodgement including final STP eventsAnswer incoming telephone calls, log requests and assist with customer queriesAttend team meetings and provide feedback and input on operational issuesParticipates in team learning and information sharingMeet all payroll deadlines as specified and agreed by Dayforce and ClientEnd-to-end payroll processing as directed, ensuring compliance regarding legislative requirementsConducts analysis, problem solving and testing as appropriate/required for effective payroll deliveryProvide accurate and timely first round reconciliation of payroll processes including main pays and off-cycle payments including Superannuation, Tax and Payroll Tax where applicable.Provides assistance and support for queries from the client in payroll and use of aPay (Ascender Pay) Web Self Service.Provides assistance with the delivery of information to meet client report requirements via ad hoc reporting Skills and experience we value 2+ years' end-to-end payroll processing experience in busy environmentExperience with aPay (Ascender Pay) is a strong advantage but not mandatory - system training providedTrack record of successful delivery of timely and accurate Payroll servicesExperience with complex payroll calculations e.g., terminations/redundanciesStrong knowledge and up to date awareness of payroll legislation and awardsExcellent customer service - previous experience working in an outsourcing environment highly regarded but not requiredStrong analytical skills and intermediate Excel skillsExcellent verbal and written communication skills