Senior People Operations Specialist (6 month contract)
Docebo
Artificial Intelligence. Actual Impact.
At Docebo, weâre using AI to change how people learn at workâand we mean actually change it. Weâre an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
Weâre shaping the future of learning with a team that isnât afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real peopleâyouâll feel right at home here. And itâs not just what we build, itâs how we show up. At Docebo, our values arenât just posters on the wallâthey guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So⌠what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
About the Opportunity:
đď¸ The Adventure Ahead
As our Senior People Operations Specialist, you are the engine room of the employee experience, ensuring that every Docebianâs journey is seamless from Day 1 to Day 1,000. You won't just follow processes; youâll be the architect who refines them, using your expertise to scale our global operations in a fast-paced B2B SaaS environment. By bridging the gap between complex HR technology and human-centric support, youâll play a pivotal role in making Docebo the best place to work on the planet.
⥠The Day-to-Day
Master the Ecosystem: Act as the primary architect for the implementation and optimization of Dayforce and other cutting-edge HR solutions across our global regions.
Engineer the Lifecycle: Orchestrate advanced employee movementsâfrom high-impact onboarding and internal transfers to offboardingâensuring every transition is handled with precision.
Guardian of Integrity: Oversee and maintain all employee data within our HRIS (Dayforce), ensuring total data integrity and compliance with our high organizational standards.
Fuel Growth Programs: Administer complex global initiatives, including our Employee Share Purchase Plan (ESPP) and retirement plans, while coordinating closely with external providers.
Advocate for Wellbeing: Enhance and manage our comprehensive benefits programs and leave policies, ensuring every employee feels supported and well-informed.
Optimize the Blueprint: Constantly identify and iterate on process improvements, recommending enhancements that eliminate friction and maximize operational efficiency.
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Solve the Puzzle: Serve as the ultimate escalation point for the HR Helpdesk, resolving complex inquiries with empathy, speed, and professional guidance.
đŞ Your Superpowers
Operational Veteran: You bring 5+ years of deep experience in HR administration, payroll, or benefits management, backed by a Bachelorâs degree or equivalent expertise.
Dayforce Guru: You possess advanced proficiency in HRIS systemsâspecifically Dayforceâand consider yourself a power user of Excel and Google Sheets.
Compliance Expert: You have an in-depth understanding of local employment laws and country-specific regulations, navigating the legal landscape with ease.
Project Catalyst: You have a proven track record of managing complex projects and shifting priorities without breaking a sweat in a high-growth environment.
The Culture Connector: You excel at collaborating with international teams and have the cultural intelligence to navigate global dynamics effectively.
Data-Driven Architect: You are detail-oriented and highly organized, with a natural knack for identifying and implementing systemic process improvements.
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Communication Pro: You deliver world-class customer service through punchy, clear, and professional communication across email, phone, and Slack.
⨠Bonus Points
Global Voyager: Previous experience working specifically within a global B2B SaaS company.
Multilingual Maven: Fluency in additional languages to support our diverse, global team.
Tech Stack Enthusiast: Familiarity with a wide range of HR technology platforms beyond Dayforce.
Our Total Rewards Philosophy đ
Recognizing and rewarding the outcomes and behaviours that shape the future of learning.
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our peopleâs physical, mental, and financial well-being.
Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Our Promise to You đ
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: Youâll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Fri-Yay: Kick off your weekends early with 4:30 PM Fridays (eligible employees only).
Swag Central: Look fresh with your new-hire swag and enjoy access to our internal swag store to stay branded year-round.
About Docebo đ
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by six core valuesâInnovation, Simplicity, Accountability, Togetherness, Curiosity, and Impactâthat shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Apply today!
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position youâre interested in.