The Company

Canadian financial services company at the intersection of finance and technology. 1,000+ employees across Canada, working with most of the country's major financial institutions. Built on decades of expertise, now layering in proprietary tech and AI to modernize the industry.

The Role

Senior HR Business Partner embedded into one of their commercial divisions. Not an admin HR seat. This is a strategic partner role for someone who wants to build, coach senior leaders, and own core HR programs end-to-end.

The Context

You'd be partnering with two very different populations inside the same division.

On one side: high-performing commercial professionals, largely commission-based, operating in a relationship-driven, fast-moving culture. Big deals, real egos, people who like to move quickly.

On the other side: rigorous underwriters and servicing professionals (many CPAs and CFAs) who run a careful, risk-managed process where a single file can take months to authorize.

The job is to be credible with both. Hold the line on compliance and process with the sales side. Build trust and patience with the underwriting side. Don't pick a team or side, it's all the same team.

The division operates with meaningful independence from the parent company and has its own rhythm. You'll need to respect what's working while bringing and elevating rigor where it's needed.

What you'd actually be doing

• Partnering with senior leaders across sales, underwriting, and servicing

• Using data from Rippling and engagement tools to spot trends and shape decisions

• Supporting talent reviews, succession planning, and org design

• Leading onboarding redesign across both sales and underwriting (this is the day-one priority)

• Coaching managers on offers, hiring, and employee relations, including catching shortcuts before they create risk

• Identifying where AI and automation can help, knowing this is a relationship-led business that won't be force-fed tech

Who fits

• 7+ years HR experience, meaningful time as an HRBP supporting sales or revenue teams

• Can sit across from a top producer and tell them when they're wrong without losing the relationship

• Can also sit with a careful, detail-oriented leader and work through sensitive employee situations with patience

• Comfortable being the senior HR voice in the room

• Empathetic but firm, analytical, proactive, and good in ambiguity

Strong assets

• Financial services, real estate, capital markets, or another relationship-driven, commission-based business background

• Post-acquisition or integration experience, especially in companies that grow by acquiring teams

• Experience supporting distributed teams across Canada

Location

Open to Vancouver, Toronto, or Montreal. Distributed team.

First six months

Listening, building trust, and leading the onboarding redesign for new hires across the division. You won't come in and rebuild the playbook on day one. You'll earn the right to.

What They Offer

• Direct contribution to shaping the experience that will modernize a major Canadian industry and build a high-performance HR function.

• Career-defining, high-impact work in an environment that believes in growth through challenge.

• High visibility with direct exposure to the leadership team.

• Real opportunity for growth within the company.

• Strong benefits and a real commitment to work-life balance.